The most successful restaurants have mastered how to increase restaurant sales. But it’s a constant challenge. Restaurant customer trends change, food and supply prices fluctuate, and new competitors pop up every day. The key to overcoming these challenges?...
Today, quality customer surveys are few and far between. Although restaurant brands understand the importance of collecting information around guest experiences, most are relying too heavily on mystery diner shoppers or comment cards to gather feedback, which are not...
As we venture deeper into 2023, the restaurant industry continues to grapple with impacts of inflation, shifting customer dynamics, and an uncertain economic outlook. While these challenges may appear inevitable, restaurants can offset the adverse effects of food...
Introducing our new brand! Black Box Intelligence is now GuestXM. Learn More