February 17, Dallas, Texas – Black Box Intelligence, the leading provider of restaurant intelligence and insights powering GuestXM, an experience management platform, announced the winners of the...
Black Box Intelligence News Articles
Black Box Intelligence™ Announces Finalists for 2023’s Best Practices Awards
326 companies nominated to join the elite list of top performing restaurant brands at Black Box Intelligence’s Annual Conference. January 19, 2023 – Black Box Intelligence, the leading provider of...
Black Box Intelligence™ Announces GuestXM, Defining Next Generation of Customer Experience Management for Restaurants
New platform enables multi-location restaurants to quickly and accurately predict and respond to customer needs and local market trends at scale to grow their businesses. November 14, 2022 – Black...
Our Founders & the Beginning of Black Box Intelligence™
In 1995, People Report™ founder Joni Thomas Doolin and a group of restaurant human resource executives from five leading restaurant chains agreed to share, and more importantly, to benchmark the key...
A Lot Can Happen in a Year – 2021 – Black Box Intelligence A Year in Review
A Lot Can Happen in a Year - 2021 – Black Box Intelligence™ A Year in ReviewWe kicked off 2021 by being acquired by Diversis Capital (almost exactly a year after rebranding to Black Box...
Happy Thanksgiving, from all of us at Black Box Intelligence™
Happy Thanksgiving, from all of us at Black Box Intelligence™ This hasn’t been an easy year, but we are thankful to have experienced it with you. We have watched restaurants adapt and innovate at an...
Black Box Intelligence Names Industry Veteran David Cantu as CEO
Black Box Intelligence™ has announced that 30-year restaurant industry veteran David Cantu has joined the company as chief executive officer. Cantu has long served the hospitality sector as an...
Black Box Intelligence™ Acquires MillerPulse LLC
May 17, 2021 – Dallas, TX – Black Box Intelligence™ (BBI), a portfolio company of Diversis Capital Partners, announced today that it will acquire restaurant industry benchmarking firm MillerPulse...
New Administration Brings Fresh Challenges and Opportunities for Restaurant Industry
There are two ways to look at what’s facing the industry from a legislative, regulatory and reputational lens in 2021. One is what we knew was coming regardless of the election outcome and the other...
Black Box Intelligence Conducting Free Daily Sales and Traffic Survey for Restaurant Operators
DALLAS, TEXAS, MARCH 26, 2020 – Black Box Intelligence™, leading provider of data and insights to the restaurant industry for over 20 years, recently opened a free survey for restaurant operators...
Leading Restaurants Recognized and Honored at the Global Best Practices Conference
Black Box Intelligence™, formerly TDn2K™, announced the winners of the 2020 Best Practices Awards today at the 25th annual Global Best Practices Conference in Dallas, Texas. The Best Practices...
Restaurant Insights Powerhouse Rebrands to Black Box Intelligence
TDn2K, the restaurant industry’s most trusted suite of products to measure and drive performance has rebranded to Black Box Intelligence™.
Workplace Legacy Award to Honor Two Restaurant Industry Leaders
Dina Barmasse and David Gordon are TDn2K’s Legacy Award winners, to be presented at the 2020 Global Best Practices Conference in Dallas, Texas.
Joni Thomas Doolin Joins Jonathan Maze on “A Deeper Dive” [PODCAST]
Joni joins Jonathan Maze on “A Deeper Dive” podcast to discuss the labor crisis and strategies for restaurants to get ahead of it.
Meet Your Black Box Intelligence Client Success Team!
Meet Your Black Box Intelligence Client Success Team!Mary Hamill Senior Vice President, Customer Success Mary loves leading customer success and account management teams to foster customer retention...
Eat’n Park Leads The Industry In Sustainability With Local Sourcing [Interview]
Eat’n Park’s Director of Sustainability Jamie Moore explains the company’s devoting to local sourcing and implementing sustainable business practices in the foodservice industry.
The Story Behind Brinker’s New Education Assistance Program [VIDEO]
Last month, Brinker International unveiled its new education assistance program, which became immediately available to all team members across the organization. The program, called “Best You EDU,”...
Exceptional Restaurant Workforce Performance Awarded at the TDn2K Global Best Practices Conference
Black Box Intelligence (formerly TDn2K), parent company of Workforce Intelligence (formerly People Report), Financial Intelligence (formerly Black Box Intelligence) and Guest...
Iconic Restaurant Industry Leader, Danny Meyer, To Receive 2018 TDn2K Workplace Legacy Award
Black Box Intelligence (formerly TDn2K) has announced that Danny Meyer, founder and CEO of Union Square Hospitality Group, is the recipient of the 2018 Workplace Legacy Award. This prestigious honor...
Restaurant Industry Best Practices Awards to Recognize Outstanding Performance in the Workplace
Black Box Intelligence (formerly TDn2K) has announced the finalists for the 2018 Best Practices Awards. These awards celebrate extraordinary workplaces and operations in the foodservice industry....