Jamie Griffin, founder and principal of Good Workforce, offers his expert advice on the importance of general manager engagement.
Key to Best-In-Class Performance: GM Engagement
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Restaurant Workforce Articles
Motivating Internal Stakeholders Using Action, Not Just Words
Kenneth Lander from Thrive Farmers International shares the importance of motivating internal stakeholders through everyday practices.
Employee Engagement in the Restaurant Industry with Jamie Griffin
Employee engagement is essential to a restaurant brand’s bottom line. Jamie Griffin provides expert advice on engaging your restaurant employees.
3 Ways to Start Creating a Better Company Culture
Creating and embedding culture is a lot like mining for precious metals. First, you need to decide what you’re going to mine for, the best location, and the best strategy to support the mine itself....
The Secret to Employee Engagement in 2018 [VIDEO]
Recent studies from Gallup have revealed that engagement in the workplace is at an all-time low, especially in restaurants. According to Gallup, only 31 percent of restaurant workers are...
6 Employee Practices that Make Del Frisco’s Restaurants an Amazing Place to Work
This blog is part of a series to highlight the restaurant companies nominated for the Best Practices Awards, presented by Black Box Intelligence (formerly TDn2K). Winners will be...
Are You Building Contracts or Relationships?
At 15 years old, I started my career as a hostess at a local restaurant in Tulsa, Oklahoma. That began what would be an 18-year career in the restaurant industry. It was an...
June Employment Report
Key Data Payrolls: +222,000; Private: 187,000; Revisions: +47,000; Unemployment Rate: 4.4% (up 0.1 percentage point); Wages: +0.2% In a Nutshell “Strong job gains, rising...
The Retail Sector Is Not Collapsing, It’s Changing
The more things change, the more they keep changing. No, that is not the normal way of putting it but it is the best way to describe retailing. Most people think the retail sector is collapsing, but...
The Ugly Truth of Employee Turnover [Infographic]
Here's a quick quiz: what hurts your employees' performance, your guests' dining experiences and your financial bottom line? If you guessed employee turnover, you've clearly been paying attention....
March Job Openings & April Small Business Confidence
Key Data Openings: +61,000; Hires: +11,000; Quits: +80,000/ NFIB Confidence: -0.2 point; Business Expectations: -8 points In a Nutshell “The labor market is slowly tightening, yet even small...
April Employment Report
Key Data Payrolls: +211,000; Revisions: -6,000; Leisure and Hospitality: +55,000; Unemployment Rate: 4.4% (down from 4.5%); Participation Rate: -0.1 percentage point; Hourly Wages: +0.3% In a...
Chain Restaurants, It’s Time to Meet Your Competition
For many years, chain restaurants enjoyed an influx of traffic and sales. After the recession, as consumer spending and confidence began recovering, chains were able to satisfy their customers and...
Understanding Corporate Compensation and Employee Benefits in the Restaurant Industry
U.S. restaurant operators face increasing challenges in running a profitable business. Costs are increasing for food storage and food preparation, along with rising prices for meats and vegetables....
[INFOGRAPHIC] Are You Paying Your Restaurant Managers Enough?
What makes employees want to work for your company? Recent studies have indicated that potential hires pay particular attention to company culture, flexible scheduling and, unsurprisingly, wages and...
March Employment Situation
KEY DATA: Payrolls: +98,000; Revisions: -38,000. Retail: -30,000; Unemployment Rate: 4.5% (down from 4.7%); Wages: +0.2% IN A NUTSHELL: “Well, it turns out a sluggish economy really doesn’t create...
Corporate Compensation and Benefits Survey
The 2017 Corporate Compensation & Benefits Survey is open for participation! Survey responses are due May 10th, 2017. Contact jennifer.hubert@tdn2k.com to participate. The Corporate Compensation and...
Best Practices for Holistic Retention and Engagement
According to recent Workforce Intelligence (formerly People Report) data, voluntary turnover has skyrocketed to over 70 percent for both hourly and management restaurant employees. The national...
Tight Labor Market Reinforces Recruiting Difficulties
KEY DATA: ADP: +153,000; Small (1-19): -3,000; Manufacturing: -9,000/ Layoffs: 33,627/ Claims: -28,000 IN A NUTSHELL: “The tight labor market is making it hard to find workers, so firms are holding...