Content marketing is one of the most powerful methods available to restaurants for building their brand. For each quarter, we take the stress out of planning your social media content with our...
Are you happy about your amount of followers on social media, but in doubt if they are actually visiting your business? If you’re looking to turn your “likes” into paying customers, you’re not...
Black Box Intelligence Leadership Team David Cantu is a 30-year restaurant industry veteran and serves as the President and Chief Executive Officer for Black Box Intelligence™, the premiere...
Psychographic data is readily accessible to restaurant marketers and provides more opportunity to enhance targeting and messaging strategy.
The industry has been volatile the past year and a half — to say the least. And while things seem to be on the upswing, the industry is now facing another big hurdle: labor challenges and shortages....
![[FREE DOWNLOAD] The Emergence of Ghost Kitchens and their Rising Impact](https://guestxm.com/wp-content/uploads/2021/07/ghostkitchen-400x250.png)
Hosted by Brant Menswar and Jim Knight, Black Box Intelligence co-founder and workplace expert Joni Doolin shares a few Thoughts that Rock. Thought #1 – You Don’t Have to Have an Opinion An avid...
SWOT Analysis for the Restaurant Industry The restaurant industry has endured everything from natural disasters, political unrest and most recently, a global pandemic. We’ve witnessed incredible...
Contributed By Joni Doolin, Co-Founder, Board Member, Advisor at Black Box Intelligence™ The perfect storm of massive job losses, social unrest and racial tensions, significant and aggressive...
Contributed By Chris Ebbeler, Marketing Director. Culture Enthusiast. Social Media Pro. Helping to bridge the gap between what your people believe and what you tell the outside world. Spent 15+...
The restaurant industry has weathered its way through natural disasters, recessions, world wars and currently, the COVID-19 pandemic. The past 12 months have upended most businesses with...
Operators have had to rethink and optimize their off-premise setup over the past year. At first, many solutions were implemented as temporary fixes to get through shelter in place orders, such as...
After a challenging year, there's a lot to keep an eye on as we start 2021. This guide details how industry sales can rebound, how operators will drive traffic, increase guest satisfaction and take...
Our president & CEO sat down with James Fripp, chief equity and inclusion officer for Yum! Brands and James Pogue, Ph.D., CEO of JP Enterprises and a leading voice on issues of diversity,...
Key Themes in Social Chatter: A Coronavirus Timeline Zach Stanford, Director, Insights at Black Box Intelligence Online guest feedback for restaurants has been dominated by COVID-19 chatter. Yet,...
We are heartbroken. The horrendous act committed against George Floyd, and many, many others that came before him, is unacceptable. The systemic racism in our country perpetuates inequality and...
From Melissa Doolin-Koehne, Executive Director, Sales and Industry Relations, Black Box Intelligence Everywhere you turn there is another story. There is simply no escaping the sadness overtaken...
The restaurant industry is finding ways to support the communities in which they operate in the midst of the global pandemic crisis.
At Black Box Intelligence we benchmark performance for 300+ restaurant brands in multiple data sources including reported sales, workforce, guest satisfaction and consumer behavior. We have been...
The internet, TV and radio are abundant with information (and misinformation) about the Coronavirus. However, even with this much coverage, the future of the impact this novel virus will have...