Thought Leadership Articles

Wally Doolin opines on the 2019 performance of the restaurant industry and offers some hope for operators heading into the new year.

TDn2K annouced the finalists for the 2020 Best Practices Awards, honoring best-in-class performance in the hospitality industry.

TDn2K has curated an unrivaled agenda for the 2020 conference. Check out 6 Global Best Practice Speakers you won’t want to miss this year.

TDn2K released the industry’s most comprehensive 2020 Restaurant Industry Planning Guide, featuring in-depth analysis by TDn2K experts and contributors.

Wally Doolin shares his response to the pressure operators are feeling to provide more disclosures to investors around a number of human capital metrics.

Join us in January for the Global Best Practices Conference for another year of groundbreaking research, insights and best practices from industry leaders.

Managing third-party delivery is a challenge for operators. Liz D’Aloia shares why it’s important to think of 3PD as third-party logistics.

Engagement matters, so we expanded Restaurant Manager Connect to include engagement metrics for all of your managers, based on Gallup’s Q12.

When you position your restaurant to sell, you need robust research and data to tell your brand story and give you a competitive edge.

Kenneth Lander of Thrive Farmers answers questions surrounding sustainability and how to create value internally by creating healhy tension.

It’s time to accept that third-party delivery isn’t just a fad. TDn2K shares some tips you can implement to stay ahead of the curve.

Consumer intelligence solves your most pressing business questions, including who is outperforming you and where your customers go when they aren’t with you.

Net Promoter Score has been oversold, Net Sentiment Score is a better metric that is actually tied to your business results.

Simon Mainwaring, branding expert, shares some insights for restaurant operators seeking to create movements and advocacy within their organizations.

Why should you care about the recent Stop N Shop labor strike? Joni Doolin and Joe Kefauver share why restaurants should be paying attention.

Your GMs have a lot on their plates and are increasingly disengaged. Read a joint white paper with TDn2K and Fourth to learn how to improve the experience for your GMs.

Selecting a social media vendor you trust to provide clear and actionable data requires many factors. TDn2K compiled a list of questions to help you choose.

Consumer preferences are shifting, and guests are snacking during non-traditional times; TDn2K shares tips on growing mid-afternoon daypart traffic.

From James Pogue’s GBPC presentation, The Courage to Lead, the most common types of unconscious bias are revealed as well as what to do about it.

Securing top notch candidates is difficult in a tough labor market. Liz D’Aloia shares best recruiting practices outside of the restaurant industry.