Featured News & Press Article
Leading Restaurant Brands Honored for Achieving Best-in-Class Performance at the Best Practices Conference
February 17, Dallas, Texas – Black Box Intelligence, the leading provider of restaurant intelligence and insights powering GuestXM, an experience...
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Black Box Intelligence™ Announces Finalists for 2023’s Best Practices Awards
326 companies nominated to join the elite list of top performing restaurant brands at Black Box Intelligence’s Annual Conference. January 19, 2023 – Black Box Intelligence, the leading provider of...
Black Box Intelligence™ Announces GuestXM, Defining Next Generation of Customer Experience Management for Restaurants
New platform enables multi-location restaurants to quickly and accurately predict and respond to customer needs and local market trends at scale to grow their businesses. November 14, 2022 – Black...
Black Box Intelligence™ Announces Acquisition of AreTheyHappy, a powerful Reputation Management suite
The acquisition adds class-leading AI and workflow automation to deliver customer insights and social management tools for Restaurant and Hospitality brands. May 10, Dallas,...
Our Founders & the Beginning of Black Box Intelligence™
In 1995, People Report™ founder Joni Thomas Doolin and a group of restaurant human resource executives from five leading restaurant chains agreed to share, and more importantly, to benchmark the key...
A Lot Can Happen in a Year – 2021 – Black Box Intelligence A Year in Review
A Lot Can Happen in a Year - 2021 – Black Box Intelligence™ A Year in ReviewWe kicked off 2021 by being acquired by Diversis Capital (almost exactly a year after rebranding to Black Box...
Happy Thanksgiving, from all of us at Black Box Intelligence™
Happy Thanksgiving, from all of us at Black Box Intelligence™ This hasn’t been an easy year, but we are thankful to have experienced it with you. We have watched restaurants adapt and innovate at an...
Black Box Intelligence Names Industry Veteran David Cantu as CEO
Black Box Intelligence™ has announced that 30-year restaurant industry veteran David Cantu has joined the company as chief executive officer. Cantu has long served the hospitality sector as an...
Black Box Intelligence™ Acquires MillerPulse LLC
May 17, 2021 – Dallas, TX – Black Box Intelligence™ (BBI), a portfolio company of Diversis Capital Partners, announced today that it will acquire restaurant industry benchmarking firm MillerPulse...
New Administration Brings Fresh Challenges and Opportunities for Restaurant Industry
There are two ways to look at what’s facing the industry from a legislative, regulatory and reputational lens in 2021. One is what we knew was coming regardless of the election outcome and the other...
Black Box Intelligence™ Receives Significant Growth Investment from Diversis Capital
Black Box Intelligence™ Receives Significant Growth Investment from Diversis Capital Dallas, TX - January 8, 2021 – Black Box Intelligence™, the leader in data and actionable insights for the...
Black Box Intelligence Conducting Free Daily Sales and Traffic Survey for Restaurant Operators
DALLAS, TEXAS, MARCH 26, 2020 – Black Box Intelligence™, leading provider of data and insights to the restaurant industry for over 20 years, recently opened a free survey for restaurant operators...
Leading Restaurants Recognized and Honored at the Global Best Practices Conference
Black Box Intelligence™, formerly TDn2K™, announced the winners of the 2020 Best Practices Awards today at the 25th annual Global Best Practices Conference in Dallas, Texas. The Best Practices...
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