2019 Best Practices Awards finalists have been announced by Black Box Intelligence (formerly TDn2K), highlighting restaurants with extraordinary workplaces and workforce operations.

2019 Best Practices Awards finalists have been announced by Black Box Intelligence (formerly TDn2K), highlighting restaurants with extraordinary workplaces and workforce operations.
Black Box Intelligence (formerly TDn2K) has announced the finalists for the 2019 Best Practices Awards honoring best-in-class performance. These awards celebrate extraordinary workplaces and workforce operations in the food service industry. Winners will be honored on January 29th, 2019 at the annual Global Best Practices Conference hosted by Black Box Intelligence (formerly TDn2K) held in Dallas, Texas.
The 2019 finalists are Boddie Noell, The Wendy’s Company, and Whataburger in quick service; City Barbeque, The Habit Burger, La Madeleine and Portillo’s in fast casual; Norms, Eat ‘n Park, Silver Diner and First Watch in family dining; Ninety Nine Restaurants, Olive Garden, LongHorn and Outback Steakhouse in casual dining; BJ’s Restaurant & Brewhouse, Kings Seafood, and The Cheesecake Factory in upscale casual; and Fogo de Chão Brazilian Steakhouse, The Capital Grille, J Gilbert’s and Fleming’s in fine dining. A winner will be chosen for each of the quick service, fast casual, family dining, casual dining, upscale casual, and fine dining segments.
"It is our distinct honor and privilege to recognize the work of this incredible group of nominees for the 2019 Global Best Practices awards," said Joni Doolin, CEO and co-founder of Black Box Intelligence (formerly TDn2K). "These companies are leading the industry in their people practices, and their commitment to elevate the lives of their employees and their communities. They are real examples of truly balancing people and profits."
The finalists for these prestigious awards are evaluated on their retention of general managers and hourly employees, workforce diversity, and compensation practices. In addition, their initiatives and efforts in community involvement, corporate responsibility, employee foundations, and sustainable business practices are considered.
The 2019 Workplace Legacy Award will also be awarded at the annual conference. The Workplace Legacy Award recognizes a leader in the restaurant industry who has demonstrated success in balancing superior people practices and best-in-class operational results. In addition, their employees, organizations, and communities have benefited from their leadership. In 2019, Steve King of Dave and Buster’s will be celebrated as the recipient of the Workplace Legacy Award.
The final awards to be celebrated are the Heart of the Workplace Award and the Diamond Catalyst Award. The Heart of the Workplace Award is presented to the company or person that demonstrates a significant commitment to and investment in their employees and communities. The Diamond Catalyst Award honors a member of Workforce Intelligence (formerly People Report) and Financial Intelligence (formerly Black Box Intelligence) that recognizes superior workforce practices such as hiring, retention, and compensation that enables the winner to define top quartile performance in driving sales and traffic.
All award finalists and winners will be honored at the Global Best Practices Conference hosted January 27 – 29th, 2019 in Dallas, Texas.
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