Black Box Intelligence introduces GuestXM, new CXM platform built for restaurants. Click to learn more.

Plans to delight more guests.

Take control of guest experiences and operationalize insights from market trends with plans built for any shape and size of multi-location restaurant team.


For the brand marketing and operations team ready to take full control of their guest experience and brand reputation.

Starting as low as $59/location

Get started
  • Social Media Management
  • Reviews
  • Location & Listings Management
  • Guest Surveys
  • Messaging Inbox
  • Workflow Management
  • Guest Sentiment Insights
  • Reporting
  • Onboarding Support


For the growing restaurant seeking to take reputation management to the next level and operationalize insights.

Contact for pricing

Everything in Standard plus:

  • Basic Competitor Sentiment Benchmarking
  • Role-based User Workflows
  • Report Builder
  • Insights
  • Dedicated Support
  • Quarterly Account Reviews


For restaurant leadership, finance, marketing, and operations teams to align and scale growth nationwide.

Contact for pricing

Everything in Pro plus:

  • Advanced Competitor Sentiment Benchmarking
  • Multi-Brand Listings Management
  • Workforce Analytics & Benchmarking
  • Financial Performance Analytics & Benchmarking
  • Advanced Report Builder
  • Advanced Insights

Contact us

For pricing on Financial and Workforce Benchmarks only, Contact Us

Join our network of over 300 leading restaurant brands who use GuestXM.

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Restaurant Guest Experience Platform

Create better guest experiences to grow your sales.

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