After an encouraging start to 2020, the restaurant industry was hit with the hardest few months in recent history due to the COVID-19 pandemic. Sales plunged after shelter-in-place measures took place across the country. Most restaurants had to adapt to an off-premise only model to stay afloat. Employees were furloughed and laid off, adding another layer of complexity to an industry already in the midst of a staffing crisis. Guests have had to adapt, and the themes that are top of mind for them are present in social media. Download 56 Days that Forever Changed the Restaurant Industry for a timeline of the last few months that shook us all.
What’s in the Report?
- Industry timeline from March until today
- Comp sales with segment analysis
- Evolution of guest themes on social chatter
- Heat map of comp sales across the country
- Furloughs and layoffs
- Salary and bonus data
- Third-party delivery adoption rates