Most importantly - what are you even supposed to do with direct and indirect feedback when it finally reaches you? Your customers are leaving critical insights on their experience anywhere they...
![[Quick Guide] Understanding What Impacts the Guest Experience in 2023](https://guestxm.com/wp-content/uploads/2023/01/iStock-1365101177_1000x1000_opt-400x250.jpg)
When it comes to managing guest expectations, there’s no one-size-fits all approach. It involves many forms and channels across a multitude of perspectives from your guests. Unfortunately, the...
Willie’s Icehouse
Willie’s Icehouse
Every restaurant needs to have an online presence, but what lengths do you need to go through to make sure you're representing your brand in the best way? Let alone in a way that's easy to maintain,...