For 2023, there are leading signals from last year’s performance that indicate a strong start to be had by the industry. In this piece, we’ll break down exactly why. KEY TAKEAWAYS 1. Growth in...
Restaurant Workforce Resources
The Restaurant Moneyball Metric: Why the #1 Driver of Performance is Your GM
Excellent restaurant managers – everyone from floor managers to GMs, assistant GMs, chefs, bar managers, HR managers and others – are central to a thriving restaurant team. Yet managers often leave...
State of the Restaurant Workforce 2021
The State of the Restaurant Workforce in 2021 continues to be shaped by the ever-present staffing crisis. Much of this staffing crisis is fueled by turnover as...
The Post-Pandemic Restaurant Employee: Who wants to work and why
The restaurant industry is currently facing its biggest challenge to date – the labor shortage and retention crisis. There are some key factors driving these hurdles....
Special Report: 56 Days that Forever Changed the Restaurant Industry
After an encouraging start to 2020, the restaurant industry was hit with the hardest few months in recent history due to the COVID-19 pandemic. Sales plunged after shelter-in-place measures took...