Motivate teams to serve up five-star experiences.
Gain a better understanding of your local workforce to hire, motivate and retain the right talent that aligns with your brand and guest standards.
Recruit piping hot talent in every market to deliver exceptional experiences.
Build Top Teams
Scoop up and retain the best local talent. Stay ahead of the compensation curve with Blackbox Intelligence Network workforce benchmarks based on the latest market data.
Spice Up Team Training
Compare training programs, key topics, and budget allocations with direct competitors and measure the return of staff investments on sales and sentiment.
Reduce Staff Turnover
Get an inside view of local work environments with insights that gauge employee engagement and satisfaction. Use these insights to retain motivated, diverse and high performing teams.
Staffing & Service Sentiment
Measure and track guest service sentiment and turn the heat down on negative trends.
Ease Shortfalls and Slipups
Surface and swiftly respond to guest experience insights with social listening, surveying and natural language processing built for the restaurant industry.
Compare Service Experiences
Get your guest service experience up to standard across every restaurant. Use insights to compare all locations and competition and highlight those in need of improvement.
Track and analyze the impact of team investments on the bottom-line.
Measure Team Productivity
See how staff and management performance stacks up compared to sales when benchmarked against other restaurants and local market competition.
Sync Incentives with Experience
Highlight workplace opportunities and motivate teams to carry out specific actions that will ramp up sales and sweeten guest experiences by aligning your total rewards program.
Crank Up ROI
Learn how to boost business performance with robust analytics. Use insights to improve your teams, incentives and training program. See your turnover and guest sentiment soar.
- Operational Insights
Get automated, actionable insights and recommendations on your guest experience, workforce and financial performance to help scale your business across every location.Learn more
- Brand Reputation
Bake greater insights and efficiency into your guest experience with industry tools designed to seamlessly gather and respond to reviews, social media, feedback and sentiment.Learn more
- Competitive Benchmarks
Compare your performance by location to your competitors and get insights that will help you bring more customers to the table.Learn more
Restaurant Guest Experience Platform