Huddle House Q&A: Breaking Down the Casual Dining Chain’s 360-View of the Restaurant Experience
Turning Customers into Raving Fans: Lessons from Cult Fast Casual & QSR Brands
Transforming the Customer Experience: The Denny’s and Jim ‘N Nick’s Approach to Meeting Guest Expectations
Restaurant Industry Outlook: How Feedback Will Power Best-in-Class Brand Performance
Attendees gain rapid-fire intel on the 2023 state of consumer behavior, employee turnover, and economic trends followed by a brief CX training on tangible steps to do next