Restaurant social listening
Elevate the Customer Experience with Omnichannel Feedback
GuestXM’s Natural Language Processing (NLP) eliminates the need to rely on antiquated administrative ways of managing restaurant feedback so you can instantly spot areas of improvement and exceed guests’ expectations.
Gain Understanding with Text Analytics for Restaurants
The only Natural Language Processing purpose-built for restaurants.
Spot Trends with Comprehensive Social Listening
Track word of mouth to maintain and grow engaged, loyal customers.
Restaurant Guest Experience Platform
Create Better Guest Experiences to Grow Your Sales
January offered little clarity in terms of the current health of the restaurant industry from a year-over-year growth perspective.
As restaurants embrace AI self-service technologies to boost efficiency and navigate labor challenges, finding the delicate equilibrium between innovation and maintaining a personalized customer experience becomes imperative.
December saw a 2.3% YoY increase in restaurant sales, amid weather-related nuances, while the industry anticipates leveraging a stabilized labor market for growth in 2024.