Navigating Industry Performance Amidst Weather and Economic Challenges
As restaurants embrace AI self-service technologies to boost efficiency and navigate labor challenges, finding the delicate equilibrium between innovation and maintaining a personalized customer experience becomes imperative.
December saw a 2.3% YoY increase in restaurant sales, amid weather-related nuances, while the industry anticipates leveraging a stabilized labor market for growth in 2024.
GuestXM sat down with Huddle House to discuss how the brand takes guest feedback from data-analysis to decision-making.
Learn how restaurant operators can create successful strategies for 2024. Discover the importance of establishing internal alignment on key metrics and tracking the right KPIs for hitting performance goals.
In November, the restaurant industry saw accelerated same-store sales and traffic growth, marking the strongest traffic performance in almost two years.
Unlock key insights into October's restaurant sales and traffic trends, revealing a positive trajectory for the industry, while delving into the implications of California's minimum wage hike and examining Q3's top performers based on net sentiment.
Calculate and interpret your CSAT score, navigate industry benchmarks, and discover actionable insights to enhance customer satisfaction in the competitive restaurant landscape.
Navigate the holiday rush and post-holiday slump with insights on wellness menus, loyalty programs, tech innovations, and actionable feedback to keep your restaurant thriving year-round.
Explore key insights from GuestXM’s Q4 State of the Restaurant Industry.
Learn how bridging the gap between CX and marketing initiatives can lead to remarkable business growth and enhanced guest experiences.
Restaurant sales experienced a notable decline in September 2023, with a dip in same-store sales growth and traffic. As inflation continues to shape the industry, focusing on hospitality becomes a key strategy to enhance the dining experience.
In today's data-driven landscape, managing customer feedback is challenging. Natural Language Processing (NLP), an AI technology, streamlines the process by transforming unstructured feedback into actionable insights.
Restaurant Guest Experience Platform