Events and Webinars
Learn more about live GuestXM events and explore on-demand and upcoming webinars.
Upcoming Webinars
Online Reputation + Guest Experience 101
Q3 State of the Industry
Exclusive for Black Box Intelligence customers, our Insights team will uncover the latest trends and insights driving today’s restaurant experience.
State of the Restaurant Workforce
Open to all restaurant operators, this session will bring you up to date on the current state of the restaurant workforce including information on staffing, turnover, compensation, benefits, training, and more.
Q4 State of the Industry
Exclusive for Black Box Intelligence customers, our Insights team will uncover the latest trends and insights driving today’s restaurant experience.
Events
THANK YOU ATTENDEES!
2023 Best Practices Conference
January 31 – Feb 2, 2023
About the Conference
Hosting this event for the executive leadership of the restaurant industry is always the highlight of our year. This unique gathering is our chance to share powerhouse research, insights and best practices that focus on the key intersection of people and profits.
It is our privilege to present some of the brightest authors, speakers and industry trailblazers to share their stories and their vision. Whether you lead Operations, HR, Marketing, Finance or IT, we hope you will join us.
The 2020 event was home to over 250 restaurant industry senior leadership and c-suite executives from marketing, operations and human resources, who gathered to share best practices, network and celebrate the Best Practices Award winners. Our 2020 winners included: BJ’s Restaurants, Ninety Nine Restaurants, Panda Restaurant Group, Silver Diner, The Capital Grille and The Wendy’s Company.
In addition, it was also the time Black Box Intelligence (formerly TDn2K) recognized industry excellence in human resource and operational performance with the Diamond Catalyst Award presented to LongHorn Steakhouse, Heart of the Workplace Award presented to Whataburger and the Workplace Legacy Award presented to Dina Barmasse and David Gordon of Dave & Busters.
Pricing
Members: $995
Non-Members: $1295
Event Location:
Westin Irving
400 West Las Colinas Boulevard
Irving, Texas 75039
For questions about the Best Practices Conference, please contact marketing@blackboxintelligence.com.
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What to Expect
Black Box Presents
Data takes front stage throughout the conference as Black Box analysts deliver in-depth presentations on:
- State of the Workforce
- Voice of the Customer
- Sales + Traffic Trends
Pee-to-Peer Networking & Knowledge Sharing
The only show where every department can benefit from attending and connecting with peers, and industry leaders share their out-of-the-box thinking to solve today’s challenges
Best Practices Awards
- Honoring the industry’s most transformational brands across each segment.
- Debuting new categories for: Employer of Choice and Voice of the Customer
On Demand Content
Access the full library of conference presentations throughout 2023
2023 Event Sponsors
Tier
– Premier –
Tier
– Impact –
Tier
– Experience –
Tier
– Inspire –
Loved by over 300+ Restaurant Brands
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