Black Box Intelligence introduces GuestXM, new CXM platform built for restaurants. Click to learn more.

Introducing GuestXM by Black Box Intelligence

Grow multi-location restaurants by tracking customer tastes, local trends, and benchmarks, and responding with the customer experience management platform that scales with you.

Operational Insights

Uncork opportunities to create more value.

Leverage Black Box Intelligence workforce and financial insights for recommendations based on your operational performance to help you crank up value in every location.

Brand Reputation

Respond to feedback quickly to delight more customers.

Give your teams the tools to respond lightning fast to customer feedback and reviews, across core channels, and easily spot rising trends.

Workforce Performance

Motivate teams to serve up five-star experiences.

Gain a better understanding of your local workforce to hire, motivate and retain the right talent that aligns with your brand and guest standards.

Competitive Benchmarks

Benchmark performance to get a bigger slice of the pie.

Compare your performance by location to your competitors and get insights that will help you bring more customers to the table.

Powered by Black Box Network

Leverage Black Box Intelligence workforce and financial data to surface actionable insights and recommendations that drive value creation across their organization.

Used by over 300+ of the world’s best restaurants.

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      Restaurant Guest Experience Platform

      Create better guest experiences to grow your sales.

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