Having access to the latest, accurate industry data is invaluable in today's highly competitive restaurant environment. Every quarter, we host executives from the top restaurant chains for our State of the Industry (SOTI) webinar where we provide an exclusive look at the most up-to-date insights.Read the full Post
Build and Retain Top-Rated Employees at Every Location
Deliver high-quality service at scale. Hire, motivate, compensate, and retain top staff to deliver customer experiences that keep them coming back.
Make Service Your Competitive Edge with Workforce Analytics
Deliver exceptional experiences with a hospitality-driven team.
Build Top TeamsAttract and retain the best local talent. Stay ahead of the compensation curve with workforce analytics based on the latest market data.
Enhance Team TrainingCompare training programs, key topics, and budget allocations with direct competitors and measure the return of staff investments on sales and sentiment.
Reduce Staff TurnoverLeverage annual Total Rewards Survey data to get an inside view of local work environments and bring clarity to the drivers of employee engagement and satisfaction.
Monitor Service Impact on Guest Experience
Measure and track guest service sentiment and spot negative trends early.
Identify Service Issues QuicklySurface and swiftly respond to guest experience insights with social listening, surveying, and natural language processing platforms built for the restaurant industry.
Compare Against CompetitorsImprove your guest service experience across every restaurant. Use insights to compare locations to their competition and highlight those in need of improvement.
Track Returns on Service Investments
Predict and analyze the impact of team investments on the bottom line.
Measure Team ProductivitySee how staff and management performance stacks up compared to sales when benchmarked against other restaurants and local market competition.
Sync Incentives with ExperienceHighlight workplace opportunities and motivate teams to carry out specific actions that will ramp up sales and sweeten guest experiences by aligning your total rewards program.
Increase Workforce EfficiencyMeasure the effectiveness and efficiency of all your teams and hiring by comparing sales to labor cost efficiency over time.
Restaurant Guest Experience Platform