With online review data from all major channels plus custom survey responses feeding into one platform, comprehensive actionable insights are delivered to your frontline teams.
Monitor, respond to, and promote customer word-of-mouth.
Benchmark performance to local, regional, and national peers.
Incorporating delivery for restaurants has become essential. Here are some challenges of restaurant delivery, and how to address them.
Read MoreHow to use guest intelligence to implement effective restaurant reputation management
Read MoreAfter the devastation of the pandemic, the restaurant industry should be making a comeback. But a persistent restaurant staffing shortage stands in the way.
Read MorePsychographic data is accessible to restaurant marketers and provides more opportunity to enhance market segmentation and messaging strategy.
Read MoreIn the face of persistent challenges posed by high employee turnover rates within the restaurant industry, understanding the causes and employing effective strategies to measure and reduce turnover becomes paramount
Read MoreChris Ebbeler discusses the importance of brand employment messaging as the restaurant industry navigates a post-pandemic world.
Read MoreCafe Momentum employs young people that have previously been detained. A few of them share their story at the 2020 Global Best Practices Conference.
Read MoreAlign Public Strategies weighs in on the 2019 election results and what they mean for operators who hire entry-level restaurant workers.
Read MoreConsumer preferences are shifting, & guests are snacking during non-traditional times; Black Box Intelligence shares tips on growing mid-afternoon daypart traffic.
Read MoreA summary of the BLS March Employment Report gives the restuarant industry encouragement from job growth, but doesn't help with labor shortage.
Read MoreJamie Griffin, founder and principal of Good Workforce, offers his expert advice on the importance of general manager engagement.
Read MoreGeneral manager engagement is the backbone of a brand's success. Find out why your managers are not engaged and what you can do to fix it.
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