Social & Review Management

Build Brand Reputation Across Every Platform

Engage with your customers in real time. Never miss a (negative) review again! Keep an eye on the latest social conversations, trends, and brand mentions.

Improve Search Engine Visibility & Foot Traffic with Review Management

Entice prospective diners with 5-star reviews.

  • All Your Reviews in One Inbox

    Handle every customer review in one place. Track across all major sites and platforms including Google, Facebook, Yelp, and TripAdvisor.
  • Connect with Customers in Real Time

    Monitor, request, and respond to customer reviews to improve ratings and review volumes.
  • Brand-Consistent Response

    Scale response efforts with approved custom-response templates (Quick Replies).
  • Share Positive Word of Mouth

    Easily broadcast positive customer feedback on your website via the Public API or across social platforms such as Facebook, Twitter, and Google.
The weekly reports are extremely insightful. We look at sales & traffic comps by channel to compare our performance but also to understand where and how the recovery is happening.

Simone Ventura​

Category Development Manager, National Accounts On-Premise, Bacardi

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Restaurant Guest Experience Platform

Create Better Guest Experiences to Grow Your Sales