guestXM – by Black Box Intelligence

What Makes Restaurants Best-in-Class in Customer Experience?

Two best-in-class restaurant brands will explore how they leverage guest feedback and other data sources to enhance the customer experience.

In this guide, two best-in-class restaurant brands will explore how they leverage guest feedback and other data sources to enhance the customer experience.

What’s inside:

  • Yesterday’s best is today’s table stakes. Find out what it takes to stand out in today’s highly saturated market.
  • Discover how to differentiate your brand from the competition through the digital brand experience.
  • Learn how customer feedback can inform your growth strategy.

It doesn’t have to be as challenging as it looks! By utilizing technological advances such as voice recognition and artificial intelligence, restaurants can efficiently improve their customer experience while gaining a better understanding of their guests’ needs.

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