guestXM – by Black Box Intelligence

Restaurant Marketing

Hit Your Performance Goals in 2024: Important Restaurant KPIs to Track

Learn how restaurant operators can create successful strategies for 2024. Discover the importance of establishing internal alignment on key metrics and tracking the right KPIs for hitting performance goals.

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Preparing Your Restaurant for the Seasonal Rush

Navigate the holiday rush and post-holiday slump with insights on wellness menus, loyalty programs, tech innovations, and actionable feedback to keep your restaurant thriving year-round.

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Bridging the Gap Between Your CXO & CMO

Learn how bridging the gap between CX and marketing initiatives can lead to remarkable business growth and enhanced guest experiences.

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How to Harness the Power of Customer Feedback Surveys

Let's take a closer look at the different types of customer feedback surveys and how you can use them to gain valuable insights into your customers and restaurant operations.

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11 Essential Marketing Tools Restaurant Brands Should Consider

In today's digitally-driven era, effective restaurant marketing goes beyond traditional advertising. Dive into these 11 essential tools, from data management to social media, that every restaurant brand needs to stay competitive and create memorable dining experiences.

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