Data technology is growing exponentially, resulting in some restaurant brands innovating faster than ever before. For others, this rapid evolution comes with major challenges: choice overload and cost fears.Read the full Post
Restaurant social listening
Elevate the Customer Experience with Omnichannel Feedback
GuestXM’s Natural Language Processing (NLP) eliminates the need to rely on antiquated administrative ways of managing restaurant feedback so you can instantly spot areas of improvement and exceed guests’ expectations.
Gain Understanding with Text Analytics for Restaurants
The only Natural Language Processing purpose-built for restaurants.
Feedback Aggregation & AnalysisBreak down sentiment factors into actionable drivers that can be deployed, tested, and measured across a market’s social media and review channels.
The Only Natural Language Processing Purpose-Built for RestaurantsLeverage the power of text analytics to understand guest sentiment around food, beverage, service, hospitality, ambiance, value, and intent to return, and unlock actionable insights for your front-line teams.
Sentiment Analysis of Trends & PatternsTrack 60,000 keywords, phrases, and modifiers to gain insights into areas where guests are satisfied or dissatisfied and make targeted improvements.
Restaurant Guest Experience Platform