Data technology is growing exponentially, resulting in some restaurant brands innovating faster than ever before. For others, this rapid evolution comes with major challenges: choice overload and cost fears.
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Restaurant social listening
GuestXM’s Natural Language Processing (NLP) eliminates the need to rely on antiquated administrative ways of managing restaurant feedback so you can instantly spot areas of improvement and exceed guests’ expectations.
The only Natural Language Processing purpose-built for restaurants.
From a marketing and HR perspective, BBGI really helps with talking to operations. GI data shows them our guest’s real time feedback and where the issues are.
Donlyn Kwedar
HR/Marketing Director, Big River Restaurant Group
Build teams that guests love by better understanding your local workforce. Hire, motivate, compensate and retain top talent to deliver better customer experiences.
Learn moreCompare your performance by location to your competitors and get insights that will help you bring more customers to the table.
Learn moreEngage with your customers in real time. Never miss a (negative) review again! Keep an eye on the latest social conversations, trends, and brand mentions
Learn moreCollect, analyze, and transform direct feedback data into insights helps multi-unit restaurant brands uncover blind spots across customer interactions.
Learn moreRestaurant Guest Experience Platform