guestXM – by Black Box Intelligence

Restaurant Marketing

Getting Back to Basics: 2024 CX Outlook

Discover trends surrounding the restaurant industry, customer experience, workforce, technology, sustainability, and more, and learn how your brand can become a frontrunner in customer experience in 2024 and beyond.

Read More

[Template] 2023 Q4 Restaurant Social Media Holiday Calendar

Engage your customers online with a list of national holidays to help you plan your social media content for the quarter.

Read More

Why Restaurants Should Not Ignore Neutral Reviews

Find out why you should not ignore neutral reviews and how you can start implementing strategies to elevate your online reputation.

Read More

The Ultimate Guide to Direct and Indirect Feedback

The different types of feedback, examples for each, and the exact steps you can take to ensure your feedback makes sense and is actionable.

Read More

[Quick Guide] Understanding What Impacts the Guest Experience in 2023

Quick guide reveals the state of customer experience in restaurants, and what restaurants can do to take action on their reputation, faster.

Read More

The 2023 Google Business Playbook for Restaurant Marketing

Google Business Profile playbook to understanding the essential steps your brand must complete in order to optimize your digital presence.

Read More

[Template] 2023 Q1 Restaurant Social Media Holiday Calendar

Engage your customers online with this list of national holidays to help you plan your social media content for the quarter.

Read More

Infographic: 3 Restaurant Marketing Trends That Are Here to Stay

In this infographic, we dive into the three essential restaurant marketing trends you need to follow to remain ahead of the curve.

Read More