guestXM – by Black Box Intelligence

Out of the Box Insights

Restaurant Sales & Traffic Slowed in February—a Sign of Future Challenges

February’s sales and traffic saw gains compared to early 2022, but at a magnitude much smaller than what we saw in January.

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January Strong Due to Easy Omicron Comparison, But Long-Term Traffic Slowdown Continues

All industry segments experienced a strong rebound in their same-store sales growth as consequence of the tailwinds from the Omicron downturn a year ago, but there were clear biggest winners.

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Restaurant Sales Continue Growing, But the Pace is Starting To Fall

Restaurant sales growth remains strong year-over-year, but the last two months of the year showed there is some slowdown already in effect.

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Restaurant Sales & Traffic Signal Tougher Times Ahead

Restaurant sales & traffic growth softens again due to another shift in consumer preference as restaurants work to normalize staffing levels.

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Restaurant Sales Remain Strong With Last Two Months Posting Highest Growth Since March

Latest industry insights from rebounded restaurant sales and the positive result increased employee headcount has on the guest experience.

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Restaurant Sales Hold Strong in September 2022 Despite Persistent Decline in Guest Counts

The latest industry insights from growing restaurant sales, declining guest count, and customer's perception of food quality and cleanliness.

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Consumer Confidence Bolsters Restaurant Sales & Traffic Growth in August

The latest industry insights from growing restaurant sales, declining hourly team member retention to changes in consumer preferences.

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​​Widespread Slowdown of YoY Sales and Traffic Growth Continues for all Restaurant Segments

The latest data aligns with broader macro pressures against a backdrop of inflation and the looming question of recession.

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Summer Slowdown Continues as Record-High Inflation Keeps Consumers Questioning Spend

This monthly insights report includes financial, workforce and guest trends affecting the restaurant industry.

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