Overall Traffic Declining, Sales Propped Up by Average Check Value but Unit Ratings and Reviews Critical to Success
Restaurant Guest Satisfaction Snapshot to Reveal Online Brand Health of Chain Restaurants
Newest Guest Intelligence (formerly White Box Social Intelligence) product reveals insights on consumer feedback and guest satisfaction on over 620 brands in the restaurant industry.
Read MoreNot All Restaurants Are Failing. Here’s How Some Are Staying on Top.
Although chain restaurants are facing some of the toughest years in sales and traffic, top performing brands know how to weather the storm.
Read MoreThe Ugly Truth of Employee Turnover [Infographic]
Every restaurant executive knows employee turnover hurts, but how much is it actually cutting into your operational performance?
Read MoreMarch Job Openings & April Small Business Confidence
The labor market is slowly tightening, yet even small businesses are managing to find workers to hire, though with great difficulty.
Read MoreApril Employment Report
Companies are still finding plenty of people to hire. Job gains in April were above expectations and more than likely higher than is sustainable.
Read MoreChain Restaurants, It’s Time to Meet Your Competition
With the restaurant industry just experiencing its fifth consecutive quarter of negative growth, chain restaurants need to adapt to outperform competitors.
Read MoreFirst Quarter Growth Slowest in 3 Years
Consumer demand for big-ticket items flatlined while spending on soft goods declined and services demand moderated in the first quarter.
Read MoreBlack Box Intelligence and SiteZeus Partner to Deliver Unparalleled Data Modules for Restaurant Developers
Financial Intelligence has partnered with leading SaaS location intelligence technology platform SiteZeus, enhancing market planning capabilities.
Read MoreWhat United Airlines Taught Us (Not To Do)
If I was an HR professional in the restaurant industry, I would be losing sleep over the potential for isolated, bad decisions by one or two employees.
Read MoreFortune Favors the Bold
This year, at the Women’s Foodservice Forum Annual Leadership Development Conference, attendees learned how to "be bold" both personally and professionally.
Read MoreUnderstanding Corporate Compensation and Employee Benefits in the Restaurant Industry
Restaurant operators face challenges in running a profitable business. Having the right corporate compensation and employee benefits is a delicate balance.
Read MoreHow Yum! Brands is Winning the Conversation
This week, Yum! Brands announced a significant change to its family and medical leave policies for home office employees.
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