guestXM – by Black Box Intelligence

California’s Fast Food Minimum Wage Hike: Much Too Much, Much Too Soon . . . But What Now?

The recent minimum wage increase in California exclusively for fast food workers breaks from historical precedent. With any legal changes of this scale, the downstream impact and nuances can be significant.

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First Quarter Growth Slowest in 3 Years

Consumer demand for big-ticket items flatlined while spending on soft goods declined and services demand moderated in the first quarter.

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Black Box Intelligence and SiteZeus Partner to Deliver Unparalleled Data Modules for Restaurant Developers

Financial Intelligence has partnered with leading SaaS location intelligence technology platform SiteZeus, enhancing market planning capabilities.

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What United Airlines Taught Us (Not To Do)

If I was an HR professional in the restaurant industry, I would be losing sleep over the potential for isolated, bad decisions by one or two employees.

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Fortune Favors the Bold

This year, at the Women’s Foodservice Forum Annual Leadership Development Conference, attendees learned how to "be bold" both personally and professionally.

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Understanding Corporate Compensation and Employee Benefits in the Restaurant Industry

Restaurant operators face challenges in running a profitable business. Having the right corporate compensation and employee benefits is a delicate balance.

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How Yum! Brands is Winning the Conversation

This week, Yum! Brands announced a significant change to its family and medical leave policies for home office employees.

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