guestXM – by Black Box Intelligence

February 2024 Restaurant Insights: Declining Sales and Cleanliness Imperatives

Discover the latest insights into the restaurant industry's February 2024 performance, revealing a concerning decline in sales alongside the critical importance of maintaining cleanliness for positive customer ratings.

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Black Box Intelligence and SiteZeus Partner to Deliver Unparalleled Data Modules for Restaurant Developers

Financial Intelligence has partnered with leading SaaS location intelligence technology platform SiteZeus, enhancing market planning capabilities.

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What United Airlines Taught Us (Not To Do)

If I was an HR professional in the restaurant industry, I would be losing sleep over the potential for isolated, bad decisions by one or two employees.

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Fortune Favors the Bold

This year, at the Women’s Foodservice Forum Annual Leadership Development Conference, attendees learned how to "be bold" both personally and professionally.

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Understanding Corporate Compensation and Employee Benefits in the Restaurant Industry

Restaurant operators face challenges in running a profitable business. Having the right corporate compensation and employee benefits is a delicate balance.

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How Yum! Brands is Winning the Conversation

This week, Yum! Brands announced a significant change to its family and medical leave policies for home office employees.

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