With online review data from all major channels plus custom survey responses feeding into one platform, comprehensive actionable insights are delivered to your frontline teams.
Monitor, respond to, and promote customer word-of-mouth.
Benchmark performance to local, regional, and national peers.
Several months into the year, 2018 has given restaurants some reasons to be optimistic. Recent sales growth is encouraging; however, a closer view of industry performance since last fall suggests that chain restaurants seem to be operating in a “one percent world.”
Read MoreWe know that we build trust person-by-person, one interaction at a time. How do we reset the button on our relationships with employees and increase trust?
Read MoreSocial data can reveal important strengths and weaknesses of your business that your operations team can leverage into enhanced performance.
Read MoreCourage - A feeling that inspires strength in the face of pain. An ability to stand up when it is easier to stand down. Here are some recent lessons learned.
Read MoreIt is becoming increasingly difficult for restaurants to hold onto their employees. So, what’s the secret to making them stay? Read about restaurant benefits here.
Read MoreHere are some tips on how to identify character traits required for future leaders in the human economy.
Read MoreIn the midst of challenging times for the restaurant industry, understanding key consumer trends is crucial for revitalization. Explore insights from 2017 that shed light on the path to recovery, from shifting spending habits to the untapped potential of innovative beverages.
Read MoreWhich guest satisfaction metrics drive the biggest results for restaurant brands? Check out the top attributes for each dining segment.
Read MoreIt's 2018, and it's time for restaurants to break away from traditional thinking and develop new total rewards programs that fit employees' needs.
Read MoreFrom employee engagement to purpose-driven leadership, here are our top 6 takeaways from the 2018 Global Best Practices Conference.
Read MoreAs our demographics and societal norms change, how can leaders keep up with the demands of their employees in the workplace?
Read MoreHow well you do know the modern day restaurant employee? Here’s a quick peek at what’s happening in the workforce right now.
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