guestXM – by Black Box Intelligence

Black Box Intelligence News

Black Box Intelligence Appoints Mark Dillon as Chief Executive Officer

Black Box Intelligence, appoints Mark Dillon as CEO and welcomes Joe Henson as Chief Product and Technology Officer, aiming to integrate solutions and set new standards in the industry.

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Black Box Intelligence Celebrates Restaurant Industry at the 2024 Best Practices Awards

The Best Practices Awards celebrate the brands that consistently excel in delivering outstanding results throughout the entire restaurant experience. Nominee selections undergo rigorous evaluation criteria including sales performance, foot traffic statistics, employment practices, and people management strategies.

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CKE Restaurants International Gains Insights on Customer Experience with GuestXM

CKE Restaurants Holdings, Inc. International has announced a new partnership with GuestXM to gain insights on customer experience across their Carl's Jr. and Hardee's brands in order to improve their reputation for quality food and exceptional service.

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Leading Restaurant Brands Honored for Achieving Best-in-Class Performance at the Best Practices Conference

The Best Practices Awards recognize the brands that consistently deliver exceptional results across the restaurant experience. The recipients of each award rank highest in their segment.

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Black Box Intelligence Unveils Finalists for 2024’s Best Practices Awards

At Black Box Intelligence's Annual Conference, 34 exceptional companies have been nominated to join the prestigious list of top-performing restaurant brands.

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