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    Getting Back to Basics: 2024 CX Outlook
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    The Ultimate Guide to CX Benchmarking
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    Benefits of Integrating Financial, Employee & Customer Experience Data for Restaurants
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CKE Restaurants International Gains Insights on Customer Experience with GuestXM

CKE Restaurants Holdings, Inc. International has announced a new partnership with GuestXM to gain insights on customer experience across their Carl's Jr. and Hardee's brands in order to improve their reputation for quality food and exceptional service.

Black Box Intelligence News News and Press

Leading Restaurant Brands Honored for Achieving Best-in-Class Performance at the Best Practices Conference

The Best Practices Awards recognize the brands that consistently deliver exceptional results across the restaurant experience. The recipients of each award rank highest in their segment.

Black Box Intelligence News News and Press

Black Box Intelligence Unveils Finalists for 2024’s Best Practices Awards

At Black Box Intelligence's Annual Conference, 34 exceptional companies have been nominated to join the prestigious list of top-performing restaurant brands.

Black Box Intelligence News News and Press

Feedback & Sentiment Analysis

Platform Capabilities

Great Insights

Getting Back to Basics: 2024 CX Outlook

Brand Reputation Management

Platform Capabilities

Great insights

The Ultimate Guide to CX Benchmarking

Market Intelligence

Platform Capabilities

Great insights

Benefits of Integrating Financial, Employee & Customer Experience Data for Restaurants

Latest Blogs

While Sales & Traffic Relatively Soft, Value May Be the Key to Success for Restaurants

California’s Fast Food Minimum Wage Hike: Much Too Much, Much Too Soon . . . But What Now?

February 2024 Restaurant Insights: Declining Sales and Cleanliness Imperatives

Latest News

Black Box Intelligence Appoints Mark Dillon as Chief Executive Officer

Black Box Intelligence Celebrates Restaurant Industry at the 2024 Best Practices Awards

CKE Restaurants International Gains Insights on Customer Experience with GuestXM

Latest Events & Webinars

Q2 State of the Restaurant Industry

Q3 State of the Restaurant Industry

Q4 State of the Restaurant Industry

Latest Resources

Benefits of Integrating Financial, Employee & Customer Experience Data for Restaurants

Getting Back to Basics: 2024 CX Outlook

How to Use GuestXM to Build Better Customer Experiences

News and Press

CKE Restaurants International Gains Insights on Customer Experience with GuestXM

Leading Restaurant Brands Honored for Achieving Best-in-Class Performance at the Best Practices Conference

Black Box Intelligence Unveils Finalists for 2024’s Best Practices Awards