guestXM – by Black Box Intelligence

Resources

Case Study: How Tropical Smoothie Uses Consumer Intelligence to Identify New Opportunities

Read on for a Q&A to learn how Tropical Smoothie uses Consumer Intelligence to drive decision-making for their brand.

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Third Party Delivery Guide for Restaurant Operators

Leverage the power of third-party delivery for your restaurant by downloading our comprehensive guide, filled with the latest data, customer insights, practical examples, and strategic tips.

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Special Report: 56 Days that Forever Changed the Restaurant Industry

Explore the transformative 56-day journey of the restaurant industry as COVID-19 forced adaptation, off-premise models, and staffing crises, all revealed in our Special Report.

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2021 Guide for Restaurants: 14 Things to Watch

Navigate the challenges in 2021 with our comprehensive guide for restaurants, covering sales rebound strategies, guest satisfaction, workforce management, and expert insights on the political and economic landscape.

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Free Guide: 6 Ways to Utilize Consumer Intelligence

Unlock the power of Consumer Intelligence for your restaurant - Learn how to interpret and predict consumer behavior, optimize decision-making, and gain a competitive edge with our free guide.

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Emergence of Ghost Kitchens & Rising Impact

Discover the impact of Ghost Kitchens on the restaurant industry, from boosting sales growth to providing flexibility during food supply chain shortages and staffing crises.

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The Post-Pandemic Restaurant Employee: Who wants to work and why

Dive into the key factors driving the unprecedented labor shortage in the restaurant industry and gain valuable insights into the preferences and motivations of current and potential hourly restaurant workers.

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State of the Restaurant Workforce 2021

Staffing shortages and high turnover rates continue to challenge the industry. Unveil the reasons behind the crisis, explore potential solutions, and learn about the rising trend of employee benefits to attract and retain talent.

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State of QSR: How Quick Service is Outpacing the Restaurant Industry in Sales & Traffic

Uncover the data-backed success of quick-service restaurants, surpassing the industry in sales and traffic by optimizing drive-thru lanes and embracing online ordering, curbside, and delivery amid the pandemic.

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Restaurant Benchmarking: Drive Action & Impact Your ROI

Master the art of restaurant benchmarking by empowering your business with a structured approach to track key performance indicators, gain competitive insights, and accelerate growth for maximum ROI.

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How to Look at Your Restaurant Data in the Wake of Coronavirus

Adapt to post-pandemic restaurant financial analysis with our guide on interpreting 2-year metrics, giving a clearer understanding of same-store sales and operational performance compared to pre-COVID times.

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