Understanding key restaurant calculations will help you assess your performance and plan your menu, labor needs, operating hours and marketing campaigns.
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Net Sentiment Score analyzes guest satisfaction by capturing direct and indirect feedback through both social and survey data.
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Fasika Melaku, VP and Chief Learning & Development Officer at Denny’s, a beloved American family-friendly diner-style restaurant chain, shares her insights on the power of a customer-centric mindset.
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Restaurant sales and traffic growth slowed down during July but remained stronger than the growth rates posted by the industry back in April and May.
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In today's highly competitive market, meeting drive-through expectations have become a formidable challenge for most quick-service brands.
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Having access to the latest, accurate industry data is invaluable in today's highly competitive restaurant environment. Every quarter, we host executives from the top restaurant chains for our State of the Industry (SOTI) webinar where we provide an exclusive look at the most up-to-date insights.
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Uncover what social engagement tactics make sense for your brand in order to improve online restaurant reviews.
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Twin Peaks consistently reports sales and traffic increases, and benchmarking is an integral part of their strategy, as learned from this Q&A.
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Data technology is growing exponentially, resulting in some restaurant brands innovating faster than ever before. For others, this rapid evolution comes with major challenges: choice overload and cost fears.
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June was a relatively good month for restaurants. Same-store sales and traffic growth reached their highest levels since March, with each of the last two months posting stronger year-over-year (YoY) results than the previous month.
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