guestXM – by Black Box Intelligence

Sales and Traffic

What Customers Want From Quick-Service Restaurants Now & in the Future

Discover key advantages and how you can harness them to become a best-in-class brand and secure your business' long-term success.

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What Makes Restaurants Best-in-Class in Customer Experience?

Two best-in-class restaurant brands will explore how they leverage guest feedback and other data sources to enhance the customer experience.

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What Customers Want from Full-Service Restaurants Now & in the Future

Understand the core advantages of FSRs and learn practical recommendations on what to do and what to avoid when making the most of the customer experience.

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The 2023 Trends that Will Impact the Restaurant Experience

We are entering a new operating era in hospitality, one where experience and impact gain a stronger correlation than ever before.

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