guestXM – by Black Box Intelligence

Resources

The 2023 Google Business Playbook for Restaurant Marketing

Google Business Profile playbook to understanding the essential steps your brand must complete in order to optimize your digital presence.

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[Template] 2023 Q1 Restaurant Social Media Holiday Calendar

Engage your customers online with this list of national holidays to help you plan your social media content for the quarter.

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The 2023 Trends that Will Impact the Restaurant Experience

We are entering a new operating era in hospitality, one where experience and impact gain a stronger correlation than ever before.

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Infographic: 3 Restaurant Marketing Trends That Are Here to Stay

In this infographic, we dive into the three essential restaurant marketing trends you need to follow to remain ahead of the curve.

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State of Restaurant Sales & Traffic: Rebounding Profits, not People

A quarterly wrap up of the sales and traffic data the restaurant industry needs to understand where their brand sits amongst peers.

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Case Study: How Willie’s Icehouse Leverages Industry Benchmarking & Insights to Elevate Restaurant Experience

With Black Box Intelligence™ data & insights, Willie's Icehouse can better monitor customer and employee experience to drive success.

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[Template] Q4 Restaurant Social Media Holiday Calendar

Engage your customers online with this list of national holidays to help you plan your social media content for Q4.

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Guide: How to Use Guest Intelligence to Build Better Customer Experiences

In this guide, we’ll walk through how you can use guest data to focus your team and your investments to build better customer experiences.

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Data Delivered: Customer Satisfaction Insights Driving Today’s Modern Restaurant

In this report, we’ll assess the data to uncover the latest customer satisfaction insights that are driving today’s modern restaurant.

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[Template] The Social Media Calendar Every Restaurant Marketer Needs in Q3

A comprehensive list of national food, cause, social, and fun holidays to help you plan your social media content for the quarter.

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The Ultimate Google Business Playbook for Restaurant Marketing

Find the secrets to perfecting your restaurant's online presence and maximizing your Google Business Profile with our guide, designed to optimize your digital footprint effortlessly while avoiding common listing mistakes.

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The Restaurant Moneyball Metric: Why the #1 Driver of Performance is Your GM

In this guide, we break down the impact general managers have on your business and what you can do to ensure you retain your restaurant's moneyball metric.

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