guestXM – by Black Box Intelligence

Staff & Compensation Benchmarks

Benefits of Integrating Financial, Employee & Customer Experience Data for Restaurants

Explore detailed use cases of integrating datasets and real-world case studies from brands like Willie's Grill & Icehouse, Twin Peaks, Pinthouse Pizza, Denny's, and more.

Read More

The 2023 Trends that Will Impact the Restaurant Experience

We are entering a new operating era in hospitality, one where experience and impact gain a stronger correlation than ever before.

Read More

The Restaurant Moneyball Metric: Why the #1 Driver of Performance is Your GM

In this guide, we break down the impact general managers have on your business and what you can do to ensure you retain your restaurant's moneyball metric.

Read More

Special Report: 56 Days that Forever Changed the Restaurant Industry

Explore the transformative 56-day journey of the restaurant industry as COVID-19 forced adaptation, off-premise models, and staffing crises, all revealed in our Special Report.

Read More

The Post-Pandemic Restaurant Employee: Who wants to work and why

Dive into the key factors driving the unprecedented labor shortage in the restaurant industry and gain valuable insights into the preferences and motivations of current and potential hourly restaurant workers.

Read More

State of the Restaurant Workforce 2021

Staffing shortages and high turnover rates continue to challenge the industry. Unveil the reasons behind the crisis, explore potential solutions, and learn about the rising trend of employee benefits to attract and retain talent.

Read More